Who takes my child to Kindergarten in the morning?+
Yes. At approximately 8:45am, our educators complete roll call and take Kindergarten children to the Kindergarten COLA, where they hand over duty of care to the teacher on duty before the school bell.
Does after-school care start at 2:50pm or 3:00pm?+
Our advertised afternoon session is 3:00–6:00pm, with an optional paid extension until 6:30pm. Educators meet Kindergarten children at approximately 2:50pm for the supervised handover from their class teachers, ahead of the OOSH session.
Who collects Kindergarten children after school?+
Our educators meet Kindergarten teachers at the KOALA sign near the Kindergarten COLA at approximately 2:50pm. After the teachers hand over duty of care, educators check attendance and escort children to Block K.
What if my child finds it hard to settle?+
Our educators use empathy, reassurance, familiar play activities, friendships and our calming corner to help children settle at their own pace.
Can we visit before my child's first OOSH session?+
Yes. After you've submitted an enrolment application, our team can organise a short orientation for parents and children to explore the service and meet educators.
Do I have to book every day?+
No. There is no minimum number of sessions. Permanent bookings can be for individual mornings or afternoons. Casual care may be available when arranged with the service in advance, subject to available places.
How much does care cost in 2027?+
In 2027, permanent before-school care is $20 per child. Standard after-school care is 3:00–6:00pm at $30.50 per session. An extended session finishing at 6:30pm costs $33 in total. See the full 2027 fee schedule for casual rates and other charges. Eligible families can also follow our quick Child Care Subsidy guide.
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